Privacy Policy

Palimera ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or ask to be connected with independent local providers.

Please read this privacy policy carefully. If you do not agree with our policies and practices, please do not use our services.

Personal Information

When you request information, contact us, or ask to be connected with a provider, we may collect:

• Name, email address, and phone number
• Activity preferences and request history
• Optional details you choose to share about your group or requirements

Automatic Information

We automatically collect certain information about your device and how you interact with our website:

• IP address and device information
• Browser type and operating system
• Cookies and similar tracking technologies
• Pages visited and time spent on our website

We use collected information for the following purposes:

• Responding to your requests and contact messages
• Helping route your request toward relevant independent providers
• Communicating with you about listed activities
• Providing customer service and support
• Sending promotional emails and updates (with your consent)
• Improving our website and services
• Complying with legal obligations
• Preventing fraud and enhancing security

We may share your information with:

• Service Providers: Payment processors, email providers, and hosting services
• Emergency Services: First responders if needed for your safety
• Legal Compliance: Government authorities when required by law
• Independent Providers: Only when needed to respond to your request or with your consent

We do not sell your personal information to third parties.

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure payment processing
• Access controls and authentication
• Regular security assessments

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Our website uses cookies and similar technologies to enhance your experience, remember your preferences, and understand how you use our site. You can control cookies through your browser settings.

We use cookies for:

• Session management and user authentication
• Remembering your preferences
• Analytics and website performance
• Personalized content and recommendations

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Ask us to correct inaccurate information
• Deletion: Request deletion of your information (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format

To exercise any of these rights, please contact us at privacy@palimera.com

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

For requests involving minors, please avoid sending sensitive information unless a provider specifically requires it for participation conditions.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by updating the "Last Updated" date and posting the new policy on our website.

Your continued use of our services after changes constitutes your acceptance of the updated Privacy Policy.